Retail Customer Experience Specialist

Walgreens; Westover (WV); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Westover, WV seeks a friendly retail associate to enhance the customer experience at checkout and across the store. You will greet customers, answer questions, and help them find products while maintaining clean, well-stocked shelves.

You will process transactions, handle returns, and assist with displays and promotions. Training emphasizes customer service excellence and adherence to store policies, including evenings and weekend shifts.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Flexibility to work evenings and weekends.

Responsibilities

• Deliver courteous, friendly checkout service and resolve customer questions.
• Assist customers with products, services, and recommendations.
• Keep counters and shelves clean and merchandised; process transactions including returns and exchanges.
• Maintain store appearance and assist with displays and resets.
• Operate photo area services and web pick-up duties.
• Adhere to asset protection and all company policies.

Skills

Customer service

Cash handling

Merchandising

Teamwork

Tools

POS system

Store equipment

Job description

Walgreens in Westover, WV seeks a friendly retail associate to enhance the customer experience at checkout and across the store. You will greet customers, answer questions, and help them find products while maintaining clean, well-stocked shelves.

You will process transactions, handle returns, and assist with displays and promotions. Training emphasizes customer service excellence and adherence to store policies, including evenings and weekend shifts.