Retail Customer Experience Specialist

Ross Stores, Inc.; Spring Hill (TN); On-site; USD 26,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate in Spring Hill, TN to ensure a positive shopping experience for customers.

The role involves greeting customers, assisting with merchandise, maintaining a clean store, and following company best practices to maximize store presentation and efficiency. The position requires eye contact, a friendly demeanor, adherence to safety rules, and the ability to perform a range of tasks across store areas as needed.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work Full-Time hours

Responsibilities

• Greets Customers and assists with merchandise and questions in a courteous and knowledgeable manner.
• Maintains safe and clean sales floor; reports any unsafe conditions to Store Leadership.
• Performs stocking, pricing, and merchandise presentation per company standards.
• Follows MOS policies and cash, check, charge card and refund procedures.
• Represents Ross Inc. brand and protects confidential information.

Skills

Customer service

Communication

Cash handling

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate in Spring Hill, TN to ensure a positive shopping experience for customers.

The role involves greeting customers, assisting with merchandise, maintaining a clean store, and following company best practices to maximize store presentation and efficiency. The position requires eye contact, a friendly demeanor, adherence to safety rules, and the ability to perform a range of tasks across store areas as needed.