Retail Customer Experience Specialist

Roses Discount Stor; Johnstown (Cambria County); On-site; USD 24,000 - 32,000; Full time

Job summary

A leading discount retail store in Johnstown is seeking a motivated Customer Service Associate to provide excellent customer service, assist customers with merchandise selection, and complete transactions. Ideal candidates will have a high school diploma and retail experience. Responsibilities also include unloading and stocking merchandise. This role requires lifting, standing for extended periods, and working a flexible schedule, including evenings and weekends.

Qualifications

• Prefer completion of high school or equivalent.
• Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
• Ability to regularly lift up to 50lbs; must meet demands of frequent physical activity.

Responsibilities

• Provides customer engagement in a positive manner.
• Assists in maintaining a clean, well-stocked store.
• Helps in unloading and organizing merchandise.
• Stocks shelves and recovers merchandise.
• Accurately handles customer funds and processes transactions.

Skills

Customer Focus

Strong Organizational Skills

Communication Skills

Problem Solving/Decision Making

Education

High school diploma or equivalent

Job description

A leading discount retail store in Johnstown is seeking a motivated Customer Service Associate to provide excellent customer service, assist customers with merchandise selection, and complete transactions. Ideal candidates will have a high school diploma and retail experience. Responsibilities also include unloading and stocking merchandise. This role requires lifting, standing for extended periods, and working a flexible schedule, including evenings and weekends.