Retail Customer Experience Specialist

Dollar Tree Stores; Independence (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

A national retail company is seeking a Customer Service Associate to enhance the shopping experience in Independence, Iowa. The role involves assisting customers, managing cash transactions, and ensuring store cleanliness and safety. Ideal candidates should have strong customer service skills and the ability to lift weights up to 50 lbs. This full-time position offers various benefits, including educational assistance and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Excellent customer service and relationship management skills

Strong organizational and communication skills

Problem-solving and decision-making skills

Ability to follow instructions

Education

High school diploma or equivalent

Job description

A national retail company is seeking a Customer Service Associate to enhance the shopping experience in Independence, Iowa. The role involves assisting customers, managing cash transactions, and ensuring store cleanliness and safety. Ideal candidates should have strong customer service skills and the ability to lift weights up to 50 lbs. This full-time position offers various benefits, including educational assistance and retirement plans.