Retail Customer Experience Specialist

Walgreens Co.; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Houston, TX seeks a customer-focused associate to deliver a distinctive customer experience at the register and throughout the store.

You will greet customers, assist with product choices, and ensure fast, friendly checkout while maintaining clean, well-merchandised shelves. The role includes photo area service and web-pickup duties, with a flexible schedule including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours
• Prefer six months of experience in a retail environment
• Prefer to have prior work experience with Walgreens

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Skills

Fluent English

Job description

Walgreens Co. in Houston, TX seeks a customer-focused associate to deliver a distinctive customer experience at the register and throughout the store.

You will greet customers, assist with product choices, and ensure fast, friendly checkout while maintaining clean, well-merchandised shelves. The role includes photo area service and web-pickup duties, with a flexible schedule including evenings and weekends.