Retail Customer Experience Specialist

Walgreens; Elkton (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Elkton, MD is seeking a Customer Experience Associate to deliver a distinctive and delightful shopping experience at every touchpoint. You will greet customers, help with products and services, resolve questions, and model service best practices for the team.

Responsibilities include ringing up purchases, processing returns and exchanges, stocking and merchandising, maintaining store cleanliness, supporting photo services and web pickup orders, and assisting with asset protection

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Fluency in English is required (except in Puerto Rico).

Responsibilities

• Provides courteous, friendly, fast, and efficient checkout service.
• Recommends items for sale and assists customers with product selection.
• Registers purchases, handles returns, exchanges, and rain checks as needed.
• Keeps counters and shelves clean and well merchandised; checks in and prices merchandise.
• Maintains store appearance and assists with inventory and asset protection.
• Assists with photo services and web order pickup.
• Performs other tasks as assigned by management.

Job description

Walgreens in Elkton, MD is seeking a Customer Experience Associate to deliver a distinctive and delightful shopping experience at every touchpoint. You will greet customers, help with products and services, resolve questions, and model service best practices for the team.

Responsibilities include ringing up purchases, processing returns and exchanges, stocking and merchandising, maintaining store cleanliness, supporting photo services and web pickup orders, and assisting with asset protection