Retail Customer Experience Specialist

Dollar Tree, Inc.; Edmond (OK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Edmond, Oklahoma seeks a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and keep the store clean and safe.

This role requires strong communication, reliability, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred. Part-time schedule may apply with opportunities for growth within the team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related fields preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relation management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

HS diploma

Retail CS experience

Follow instructions

Lifting 30-50 lbs

Customer service skills

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Edmond, Oklahoma seeks a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and keep the store clean and safe.

This role requires strong communication, reliability, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred. Part-time schedule may apply with opportunities for growth within the team.