Retail Customer Experience Specialist

Dollar Tree Stores; Cypress (TX); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a part-time Customer Service Associate in Cypress, Texas. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma, retail experience, and strong customer service skills. The position involves lifting and active engagement with customers, ensuring a positive shopping experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer-service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
• Excellent customer service and relationship-management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive and respectful environment while interacting with customers.
• Maintain cleanliness throughout the store.

Job description

A retail company is seeking a part-time Customer Service Associate in Cypress, Texas. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma, retail experience, and strong customer service skills. The position involves lifting and active engagement with customers, ensuring a positive shopping experience.