Retail Customer Experience Specialist

Dollar General Corporation; Bowling Green (KY); On-site; USD 24,000 - 32,000; Full time

Job summary

Dollar General in Bowling Green, KY is seeking a customer‑facing team member to greet shoppers, stock shelves, and assist with checkout and merchandising. You will follow store processes, help maintain displays, and support store operations in a fast‑paced retail environment.

The role emphasizes strong communication, basic math and cash handling, and the ability to lift and move merchandise. High school diploma preferred; on‑site work with varied shifts.

Qualifications

• High school diploma or equivalent preferred.
• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandising guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; stock merchandise in the stock room or on the sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop floors; clean restrooms and stockrooms.
• Greet customers; operate cash register and bag purchases; handle payments.
• Assist with ordering merchandise using handheld scanners as needed.
• Keep front end clean and help set up sidewalk displays when necessary.

Skills

Interpersonal skills

Safety policies

Plan‑o‑gram knowledge

Cash handling

Basic math

IBM cash register functions

Education

High school diploma or equivalent

Tools

Handheld scanners

Cash register hardware

Pricing guns

Box cutters

Rolltainers

Job description

Dollar General in Bowling Green, KY is seeking a customer‑facing team member to greet shoppers, stock shelves, and assist with checkout and merchandising. You will follow store processes, help maintain displays, and support store operations in a fast‑paced retail environment.

The role emphasizes strong communication, basic math and cash handling, and the ability to lift and move merchandise. High school diploma preferred; on‑site work with varied shifts.