Retail Customer Experience Specialist

Family Dollar; Basile (LA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Basile, LA is seeking a part-time Customer Service Associate to help customers, operate the cash register, and keep the store clean and well-stocked.

You will assist customers with questions, process transactions, unload merchandise, stock shelves, and maintain a safe, friendly shopping environment. Flexible hours and opportunities for growth with a nationwide retailer are available.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment for customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Diploma or equivalent

Retail customer service

Follow instructions

Lifting 30–50 lbs

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Basile, LA is seeking a part-time Customer Service Associate to help customers, operate the cash register, and keep the store clean and well-stocked.

You will assist customers with questions, process transactions, unload merchandise, stock shelves, and maintain a safe, friendly shopping environment. Flexible hours and opportunities for growth with a nationwide retailer are available.