Retail Customer Experience Pro - Flexible Evenings & Weekends

Walgreens Co.; Holland (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a customer experience associate in Michigan to deliver courteous, efficient checkout service and assist customers with products and services. The role includes managing the photo area, handling web pickup orders, and maintaining clean, well-merchandised counters and shelves.

The position requires fluent English and a flexible schedule, including evenings and weekends. Prior retail experience is preferred, and the role emphasizes adherence to store policies and excellent

Qualifications

• Fluent reading, writing and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Provide courteous, efficient checkout service and register sales.
• Greet customers, assist with products and services, and resolve issues.
• Maintain clean, well-merchandised counters and shelves.
• Recommend items and upsell/cross-sell when appropriate.
• Process voids, returns, rain checks, refunds and exchanges as needed.
• Operate photo area services (passport photos, prints) and promote promos.
• Handle web pickup orders and deliver to customers arriving at store.
• Follow company policies and procedures and maintain coworker relations.
• Complete special assignments as directed by management.

Skills

Customer service

Cash handling

Merchandising

Store systems knowledge

English fluency

Tools

POS systems

Job description

Walgreens Co. is seeking a customer experience associate in Michigan to deliver courteous, efficient checkout service and assist customers with products and services. The role includes managing the photo area, handling web pickup orders, and maintaining clean, well-merchandised counters and shelves.

The position requires fluent English and a flexible schedule, including evenings and weekends. Prior retail experience is preferred, and the role emphasizes adherence to store policies and excellent