Retail Customer Experience Pro - Flexible Evenings & Weekends

Walgreens Co.; Chicago (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Co. in Chicago, IL is seeking a Customer Experience Associate to engage customers, process transactions, and maintain a clean, well-merchandised store. You will greet customers, answer questions, and staff the register with courtesy and speed.

This role requires English fluency, flexibility to work evenings and weekends, and prior retail experience. Familiarity with Walgreens policies and the ability to uphold store standards is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Skills

Customer service

Cash handling

Retail experience

Job description

Walgreens Co. in Chicago, IL is seeking a Customer Experience Associate to engage customers, process transactions, and maintain a clean, well-merchandised store. You will greet customers, answer questions, and staff the register with courtesy and speed.

This role requires English fluency, flexibility to work evenings and weekends, and prior retail experience. Familiarity with Walgreens policies and the ability to uphold store standards is preferred.