Retail Customer Experience Pro (Evenings & Weekends)

Walgreens Co.; Toms River (NJ); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience / Operations team member in New Jersey. You will greet customers, assist with product inquiries, and resolve issues to ensure a positive shopping experience.

The role involves fast, friendly service, cash handling, and maintaining clean, well-merchandised shelves. Responsibilities include processing purchases, stocking, following store procedures, asset protection, and assisting with promotions and displays.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Provides customers with courteous, friendly, fast, and efficient service.
• Registers customer purchases on assigned cash register and processes exchanges as needed.
• Keeps counters and shelves clean and well merchandised and maintains records.
• Implements Company asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays and completes resets as directed.
• Assists with exterior and interior maintenance to keep store presentable.
• Completes special assignments and other tasks as assigned.

Skills

Customer service

Cash handling

Merchandising

Inventory management

Tools

Cash register

Store systems

Job description

Walgreens Co. is seeking a Customer Experience / Operations team member in New Jersey. You will greet customers, assist with product inquiries, and resolve issues to ensure a positive shopping experience.

The role involves fast, friendly service, cash handling, and maintaining clean, well-merchandised shelves. Responsibilities include processing purchases, stocking, following store procedures, asset protection, and assisting with promotions and displays.