Retail Customer Experience & Merchandising Associate

Winners Merchants International, L.P.; Saint Petersburg (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan contributions

Health, dental, vision coverage

Employee assistance program

Scholarship program

Family leave benefits

Life insurance

Job summary

HomeGoods in Saint Petersburg, FL is seeking a team member to deliver exceptional customer service and support a clean, organized store environment. You may be cross-trained to assist in multiple areas to meet business needs and ensure a positive shopping experience for all guests.

Responsibilities include handling transactions, promoting loyalty programs, maintaining merchandising standards, and contributing to safety and loss-prevention efforts.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task.
• Capable of lifting heavy objects.
• Retail customer experience preferred.

Responsibilities

• Model customer experience practices with customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and procedures.
• Prepares merchandise for the sales floor following procedures.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and safety on the sales floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods in Saint Petersburg, FL is seeking a team member to deliver exceptional customer service and support a clean, organized store environment. You may be cross-trained to assist in multiple areas to meet business needs and ensure a positive shopping experience for all guests.

Responsibilities include handling transactions, promoting loyalty programs, maintaining merchandising standards, and contributing to safety and loss-prevention efforts.