Retail Customer Experience Associate (Part-Time)

Family Dollar; St. Louis (MO); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail chain is seeking a part-time associate to assist customers and manage transactions at their St. Louis location. Responsibilities include providing exceptional customer service, handling cash, maintaining store cleanliness, and stock replenishment. Candidates should have prior retail or customer service experience and the ability to lift up to 50 lbs. This role offers various benefits, including health insurance and retirement plans, as part of a commitment to employee wellness.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to follow instructions

Education

High school diploma or equivalent

Job description

A leading retail chain is seeking a part-time associate to assist customers and manage transactions at their St. Louis location. Responsibilities include providing exceptional customer service, handling cash, maintaining store cleanliness, and stock replenishment. Candidates should have prior retail or customer service experience and the ability to lift up to 50 lbs. This role offers various benefits, including health insurance and retirement plans, as part of a commitment to employee wellness.