Retail Customer Experience Associate I (Part-Time)

Dollar Tree, Inc.; Wichita Falls (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Wichita Falls, TX.

The role focuses on delivering a positive shopping experience by assisting customers, handling transactions at the register, and keeping the store stocked and clean. You will engage with customers and team members, ensuring safety and professionalism while performing routine duties such as stocking, unloading shipments, and following operational documents.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while operating assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, restocking bathrooms, sweeping and mopping floors, take out trash, and keep areas neat.
• Other duties as assigned*.

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Communication skills

Organizational skills

Problem solving

Decision making

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Wichita Falls, TX.

The role focuses on delivering a positive shopping experience by assisting customers, handling transactions at the register, and keeping the store stocked and clean. You will engage with customers and team members, ensuring safety and professionalism while performing routine duties such as stocking, unloading shipments, and following operational documents.