Retail Customer Experience Associate I

Family Dollar; Kentucky; On-site; USD 129,000 - 187,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company is seeking a Customer Service Associate in Kentucky to deliver exceptional shopping experiences. The role involves assisting customers, managing transactions, and maintaining store security and cleanliness. Ideal candidates should possess strong customer service skills, a high school diploma, and preferably experience in a retail environment. The position offers part-time hours with various benefits including medical, dental, and retirement plans.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet physical demands.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and safe environment for customers and associates.
• Maintain cleanliness throughout the store.

Skills

Customer service

Relationship management

Organizational skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

A leading retail company is seeking a Customer Service Associate in Kentucky to deliver exceptional shopping experiences. The role involves assisting customers, managing transactions, and maintaining store security and cleanliness. Ideal candidates should possess strong customer service skills, a high school diploma, and preferably experience in a retail environment. The position offers part-time hours with various benefits including medical, dental, and retirement plans.