Retail Customer Experience Associate I

Dollar Tree Stores INC; Carlstadt (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Carlstadt, New Jersey, is seeking a Customer Service Associate to help shoppers enjoy a friendly, efficient experience. You will assist customers, handle transactions, and ensure the store is neat and well stocked.

This part-time role requires good communication, the ability to lift 30–50 lbs, and a willingness to follow directions and protect store assets. We offer benefits including medical, dental, vision, and employee assistance.

Qualifications

• High school diploma or equivalent preferred.
• Retail customer service experience preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and stand/walk for long periods.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Problem solving

Retail experience

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Carlstadt, New Jersey, is seeking a Customer Service Associate to help shoppers enjoy a friendly, efficient experience. You will assist customers, handle transactions, and ensure the store is neat and well stocked.

This part-time role requires good communication, the ability to lift 30–50 lbs, and a willingness to follow directions and protect store assets. We offer benefits including medical, dental, vision, and employee assistance.