Retail Customer Experience Associate | Flexible Schedule

The TJX Companies, Inc.; Stafford (VA); In loco; USD 20.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) plan

Health insurance

Dental insurance

Vision insurance

Paid holidays

Descrizione del lavoro

HomeGoods, part of The TJX Companies, is hiring a store associate in Stafford, VA to deliver a high-quality customer experience, keep the sales floor clean, and support operations across departments.

You will ring up purchases, promote loyalty programs, maintain merchandising standards, and assist in safety and loss prevention efforts. TJX offers competitive wages with benefits, and a culture that values diversity and growth.

Competenze

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Good communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without accommodations.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Mansioni

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Conoscenze

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Descrizione del lavoro

HomeGoods, part of The TJX Companies, is hiring a store associate in Stafford, VA to deliver a high-quality customer experience, keep the sales floor clean, and support operations across departments.

You will ring up purchases, promote loyalty programs, maintain merchandising standards, and assist in safety and loss prevention efforts. TJX offers competitive wages with benefits, and a culture that values diversity and growth.