Retail Customer Experience Associate - Flexible Schedule

The TJX Companies, Inc.; Glendale (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. is seeking associates to deliver outstanding customer service in a Glendale, NY location. You will help customers, maintain a clean store, and may work across departments to support business needs.

Responsibilities include processing purchases, promoting credit/loyalty programs, and upholding merchandising standards while staying compliant with store policies and safety guidelines. A flexible schedule and teamwork are essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multitasking.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Flexible

Attention to detail

Job description

HomeGoods at The TJX Companies, Inc. is seeking associates to deliver outstanding customer service in a Glendale, NY location. You will help customers, maintain a clean store, and may work across departments to support business needs.

Responsibilities include processing purchases, promoting credit/loyalty programs, and upholding merchandising standards while staying compliant with store policies and safety guidelines. A flexible schedule and teamwork are essential.