Retail Customer Experience Associate - Flexible Hours

Walgreens; Peoria Heights (IL); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens in Peoria Heights, IL seeks a Customer Experience/Operations associate to deliver a distinctive customer experience at checkout and on the floor. You will greet customers, assist with products, process sales, returns, and exchanges, and keep shelves tidy while supporting web pickup and photo services.

The role emphasizes courteous service, product recommendations, and adherence to store policies, offering opportunities to grow in a busy retail environment.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Previous retail experience preferred.

Responsibilities

• Engages customers by greeting and offering assistance.
• Registers sales and processes returns, refunds, and exchanges.
• Maintains clean, well merchandised counters and shelves.
• Recommends items and cross-sells to customers.
• Supports web order pickup and in-store services.
• Adheres to company policies and procedures.
• Assists with loss prevention and inventory checks.
• Provides customer service in the photo area, including digital passport photo service.

Skills

Customer service

Cash handling

Merchandising

Point of Sale

Tools

POS system

Inventory management

Job description

Walgreens in Peoria Heights, IL seeks a Customer Experience/Operations associate to deliver a distinctive customer experience at checkout and on the floor. You will greet customers, assist with products, process sales, returns, and exchanges, and keep shelves tidy while supporting web pickup and photo services.

The role emphasizes courteous service, product recommendations, and adherence to store policies, offering opportunities to grow in a busy retail environment.