Retail Customer Experience Associate

Dollar General; Wooster (OH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid time off

Job summary

Dollar General is seeking a Team Member in Wooster, OH to assist customers, stock and merchandize displays, operate cash registers, and maintain store standards. You will learn company policies and work as part of a team to maximize profitability and customer satisfaction.

The role requires strong customer service, basic cash handling, and ability to follow planograms and merchandising guidelines. A high school diploma or equivalent is preferred, with ability to perform physical tasks in a

Qualifications

• Customer service focus to exceed expectations.
• Solid product knowledge and selling techniques.
• Basic cash handling and register operations.
• Ability to read and follow diagrams, safety rules, and procedures.
• Good interpersonal and verbal communication skills.
• Ability to read planograms and merchandising guides.

Responsibilities

• Provide superior customer service to meet and exceed expectations.
• Use product knowledge and selling techniques to enhance the customer experience.
• Maintain a clean, safe, and organized store environment.
• Assist in merchandising and creating eye-catching displays to drive sales.
• Rotate stock per merchandising guidelines and restock as needed.
• Complete daily and weekly cleaning duties for a superior shopping experience.
• Operate cash registers, total purchases, and assist customers with checkouts.
• Assist customers at self-checkout at multiple terminals.
• Follow merchandise processes: unpack, stock, rotate displays.
• Clean the store, manage trash, dust, and mop floors.
• Match SOPs and employee handbook procedures.

Skills

Customer service

Product knowledge

Cash handling

Reading & interpreting docs

Communication skills

Planogram following

Merchandising

Stocking & display

Education

HS diploma or equivalent

Job description

Dollar General is seeking a Team Member in Wooster, OH to assist customers, stock and merchandize displays, operate cash registers, and maintain store standards. You will learn company policies and work as part of a team to maximize profitability and customer satisfaction.

The role requires strong customer service, basic cash handling, and ability to follow planograms and merchandising guidelines. A high school diploma or equivalent is preferred, with ability to perform physical tasks in a