Retail Customer Experience Associate

Walgreens Co.; Village of Schaghticoke (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is hiring for a customer-focused role in New York. The position involves greeting customers, assisting with products and services, and ensuring a delightful shopping experience.

You will handle cash register transactions, returns, and exchanges while maintaining clean, well-stocked shelves and engaging with customers to resolve questions and issues. Training is provided, with opportunities to learn store systems, asset protection practices, and photo area services.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale and trade-up/companion items.
• Registers customer purchases, processes returns and exchanges, and maintains receipts.
• Keeps counters and shelves clean and well merchandised, takes inventory and prices merchandise as required.
• Implements asset protection procedures to minimize loss.
• Ensures compliance with state/local laws regarding regulated products.
• Constructs and maintains displays and completes resets as directed.
• Assists with separation of food items and stock rotation; restocks as needed.
• Has working knowledge of store systems and equipment.
• Provides customer service in the photo area and web pick-up responsibilities.
• Assists with exterior and interior maintenance and upkeep.
• Completes special assignments as assigned.
• Attends training and completes requested programs.

Skills

English fluency

Job description

Walgreens Co. is hiring for a customer-focused role in New York. The position involves greeting customers, assisting with products and services, and ensuring a delightful shopping experience.

You will handle cash register transactions, returns, and exchanges while maintaining clean, well-stocked shelves and engaging with customers to resolve questions and issues. Training is provided, with opportunities to learn store systems, asset protection practices, and photo area services.