Retail Customer Experience Associate

Dollar Tree, Inc.; Ottawa (KS); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Ottawa, Kansas is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help keep the store stocked, clean, and secure.

The role emphasizes reliability, communication, and physical stamina, with opportunities for growth in a busy, retail environment. Previous retail experience is preferred; lifting up to 50 lbs may be required.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and general neatness.
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Stock replenishment

Safety awareness

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Ottawa, Kansas is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help keep the store stocked, clean, and secure.

The role emphasizes reliability, communication, and physical stamina, with opportunities for growth in a busy, retail environment. Previous retail experience is preferred; lifting up to 50 lbs may be required.