Retail Customer Experience Associate

Dollar Tree, Inc.

Missouri

On-site

USD 17,000 - 22,000

Part time

3 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree in Missouri is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, handle transactions at the register, stock and recover merchandise, and help unload trucks as needed.

The role emphasizes protecting cash and company assets, maintaining a safe, respectful store environment, and keeping the store clean, organized, and presentable for customers and teammates.

Qualifications

  • High school diploma or equivalent is preferred.
  • Experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working the cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment.
  • Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
  • Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
  • Other duties as assigned.

Skills

Customer service
Communication
Organizational skills
Problem solving
Following instructions
Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Missouri is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, handle transactions at the register, stock and recover merchandise, and help unload trucks as needed.

The role emphasizes protecting cash and company assets, maintaining a safe, respectful store environment, and keeping the store clean, organized, and presentable for customers and teammates.

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