Retail Customer Experience Associate

The TJX Companies, Inc.; Dubuque (IA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Sierra Store in Dubuque, IA is seeking a customer-focused associate to deliver an exceptional shopping experience while keeping a clean and organized sales floor.

You will ring up purchases, promote loyalty programs, restock merchandise, and work with teammates to support daily operations. Prior retail experience and flexibility are a plus; compensation includes a competitive hourly wage and benefits.

Qualifications

• Customer service experience preferred but not required.
• Ability to work a flexible schedule to meet business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to adapt to changes in direction and handle unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver an exceptional customer experience at the point of sale.
• Accurately ring purchases and returns and handle cash/credit procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prep products for the floor.
• Support store recovery, cleanliness, and safety initiatives.
• Collaborate with team to meet daily store goals.
• Assist in other areas of the store as needed.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

The TJX Sierra Store in Dubuque, IA is seeking a customer-focused associate to deliver an exceptional shopping experience while keeping a clean and organized sales floor.

You will ring up purchases, promote loyalty programs, restock merchandise, and work with teammates to support daily operations. Prior retail experience and flexibility are a plus; compensation includes a competitive hourly wage and benefits.