Retail Customer Experience Associate

Dollar Tree Stores; Downey (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A prominent retail chain is looking for a Customer Service Associate in Downey, California. This role involves assisting customers, managing sales transactions, and maintaining store cleanliness. Candidates should have prior customer service experience, strong communication skills, and the ability to perform physical tasks. The company offers various perks and benefits, including employee assistance programs and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking and standing.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A prominent retail chain is looking for a Customer Service Associate in Downey, California. This role involves assisting customers, managing sales transactions, and maintaining store cleanliness. Candidates should have prior customer service experience, strong communication skills, and the ability to perform physical tasks. The company offers various perks and benefits, including employee assistance programs and retirement plans.