Retail Customer Care Specialist (Part-Time)

Dollar Tree, Inc.; Hays (KS); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Hays, Kansas, is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the cash register, and maintain store cleanliness and safety.

The role involves stocking, receiving merchandise, and supporting team members with daily tasks. The ideal candidate has a high school diploma or equivalent, strong customer service, communication, and organizational skills, and the ability to lift 30–50 lbs.

Qualifications

• Hig h school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication

Organizational skills

Problem solving

Following instructions

Physical strength

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree in Hays, Kansas, is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the cash register, and maintain store cleanliness and safety.

The role involves stocking, receiving merchandise, and supporting team members with daily tasks. The ideal candidate has a high school diploma or equivalent, strong customer service, communication, and organizational skills, and the ability to lift 30–50 lbs.