Retail Customer Care — Service, Sales & Stock (Part-Time)

Dollar Tree, Inc.; Front Royal (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Front Royal, Virginia to help deliver a great shopping experience. You will assist customers, handle transactions at the register, and maintain store cleanliness and stock levels.

The role emphasizes strong customer service, reliability, and teamwork, with a part-time schedule and physical duties including lifting up to 50 lbs. Competitive benefits and growth opportunities are often available in retail roles.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and appearances.
• Other duties as assigned*

Skills

Customer service

Communication

Problem solving

Organization

Physical stamina

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Front Royal, Virginia to help deliver a great shopping experience. You will assist customers, handle transactions at the register, and maintain store cleanliness and stock levels.

The role emphasizes strong customer service, reliability, and teamwork, with a part-time schedule and physical duties including lifting up to 50 lbs. Competitive benefits and growth opportunities are often available in retail roles.