Retail - Custom Framing Team Member

The Michael's Companies; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Medical/dental/vision coverage

Employee discounts

Job summary

The Michaels Companies in Oklahoma City, OK is seeking a Store Associate to help customers in the frame shop and retail floor. You will assist shoppers, operate the cash register, stock shelves and keep the store clean and welcoming.

This role emphasizes friendly service, basic measuring and computer skills, and working with framing equipment to complete orders on time. Shifts may include nights and weekends.

Qualifications

• Basic computer skills and basic measuring ability.
• Ability to operate framing equipment and glass cutter.
• Experience in retail or customer service is a plus.

Responsibilities

• Assist customers in-store and help them find products.
• Operate cash register and handle transactions to standards.
• Maintain clean, well-merchandised shelves and frames.
• Support omni-channel processes and basic framing orders.

Skills

Customer service

Cash handling

Point of sale

Sales

Tools

Framing equipment

Glass cutter

Job description

Store - OKC-MEMORIAL, OK

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
• Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes
• Other duties as assigned

Minimum Type of experience

The job requires basic computer skills and basic measuring skills ability to operate the framing equipment and glass cutter.

Preferred Type of experience

Experience selling products and/or services to customers.

Physical Requirements

regular bending, lifting, carrying, reaching and stretching ability to move throughout the store ability to remain standing for long periods of time lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.

Work Environment

public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

About our company

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

Benefits

• 401(k) with employer match
• Employee Assistance Program
• medical
• dental
• vision coverage
• telemedicine services
• flexible spending accounts
• commuter benefits
• tuition assistance
• adoption assistance
• various voluntary insurance options

All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.

Equal Opportunity & Inclusion

Michaels is an Equal Opportunity Employer.

We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals.

In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.

Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

• EEOC Know Your Rights Poster in English
• EEOC Know Your Rights Poster in Spanish
• EEOC Poster
• Optimized for Screen Readers
• Federal FMLA Poster
• Federal EPPAC Poster

Additional corporate information

Los Angeles County