Retail Custom Framing Team Member

Michaels Stores; Lewisville (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail company in Lewisville, TX, is seeking a Retail Custom Framing Team Member. This role involves creating memorable framing solutions, providing exceptional customer service, and maintaining store standards. Ideal candidates will have basic computer skills, experience with framing equipment, and a customer-focused attitude. The position requires regular physical activity in a retail environment.

Qualifications

• Basic computer skills required.
• Ability to operate framing equipment and glass cutter.
• Retail experience preferred.

Responsibilities

• Build customer relationships and create custom framing solutions.
• Complete framing orders with high quality and on time.
• Maintain store cleanliness and organization.

Skills

Basic computer skills

Basic measuring skills

Ability to operate framing equipment

Customer service

Job description

Overview

Retail Custom Framing Team Member at Michaels Stores. Build customer relationships while creating a memorable framing solution for art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment. Store location: DFW-LEWISVILLE, TX.

Major Activities / Responsibilities

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Build relationships with customers using Elevated ABC Deliver to create Custom Framing solutions and deliver sales and production results
• Complete framing orders with high quality and on time
• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, promotes the organization’s vision and values
• Participate in truck unload and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate products and provide solutions
• Assist with Omni channel processes

Minimum Type of Experience Required

• basic computer skills and basic measuring skills
• ability to operate framing equipment and glass cutter

Preferred Type Of Experience

• retail experience
• experience selling products and/or services to customers

Physical Requirements

• regular bending, lifting, carrying, reaching and stretching
• ability to move throughout the store
• ability to remain standing for long periods of time
• lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• if you need help performing these functions of your job, please contact supervisor for accommodations

Work Environment

• public retail store setting with climate-controlled public areas; some stock rooms may not be climate controlled
• some outdoor work if assigned to retrieve shopping carts or unload trucks; frame shop contains glass cutter and heat press
• work hours include nights, weekends and early mornings

Equal Employment Opportunity

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals and will provide reasonable accommodations in the job application or interview process, to perform essential job functions, and/or to receive benefits. For accommodations, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.