Retail -Custom Framing Team Member

Michaels Stores; Levittown (NY); On-site; USD 23,763 - 27,965; Part time

Job summary

A leading craft retailer in Levittown, NY is seeking team members to enhance customer experiences through creating custom framing solutions. Responsibilities include ensuring compliance with company procedures, providing exceptional customer service, and supporting store operations. Candidates should have basic computer skills and the ability to operate framing equipment. Retail experience is preferred. The pay range for this position is $17.25 - $20.30, with a commitment to inclusivity for all applicants.

Qualifications

• Regular bending, lifting, carrying, reaching and stretching required.
• Ability to move throughout the store and stand for long periods.
• Contact supervisor if assistance is required for physical tasks.

Responsibilities

• Ensure compliance with SOPs and company programs.
• Build customer relationships and execute sales results.
• Deliver friendly customer service and maintain store standards.

Skills

Basic computer skills

Basic measuring skills

Ability to operate framing equipment

Retail experience

Experience selling products/services

Job description

Store - LI-LEVITTOWN, NY

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Use Elevated ABC Deliver to build relationships with customers while creating custom framing solutions and deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready‑made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in‑stock store for the customer to shop.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
• Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with omni‑channel processes.

Minimum Experience

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.

Preferred Experience

• Retail experience.
• Experience selling products and/or services to customers.

Physical Requirements

• Regular bending, lifting, carrying, reaching and stretching.
• Ability to move throughout the store.
• Ability to remain standing for long periods of time.
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
• Contact supervisor if assistance is required to perform these functions and to engage in the interactive process for reasonable accommodation.

Work Environment

• Public retail store setting; climate controlled in public areas, some stock rooms may not be climate controlled.
• Occasional outdoor work to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press.
• Work hours include nights, weekends and early mornings.

Pay Range

$17.25 - $20.30

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235.