Retail Custom Framer

Michaels Stores; Seabrook (NH); On-site; USD 30,000 - 40,000; Full time

Job summary

Michaels Stores in Seabrook, New Hampshire, seeks a dedicated team member to support customers and deliver high-quality framing solutions. You'll utilize basic computer and measuring skills while interacting positively with customers and maintaining a well-organized store.

The role requires physical stamina to manage store activities including lifting and moving products. Retail experience and familiarity with framing equipment are preferred.

Qualifications

• Retail experience preferred.
• Experience selling products and/or services to customers.

Responsibilities

• Adhere to Standard Operating Procedures and company policies.
• Complete framing orders with quality and on time.
• Deliver friendly customer service and assist with products.

Skills

Basic computer skills

Basic measuring skills

Ability to operate framing equipment

Ability to sell products/services

Job description

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Other Duties As Assigned

These duties may include any additional responsibilities assigned by management.

Qualifications

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Preferred Qualifications

• Retail experience
• Experience selling products and/or services to customers

Physical Requirements

• Regular bending, lifting, carrying, reaching, and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicable Legal Requirements

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Equal Opportunity Employer

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Accommodation

Michaels is committed to the full inclusion of all qualified individuals. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).