Retail - Custom Business (Framing)

michaels; Whitney Estates (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

Job summary

Michaels Albany store in Albany, NY is hiring a Store Associate to build customer relationships and help customers shop for custom framing solutions. You will ensure a safe, clean store with well merchandised, in-stock products and actively support SOPs and company programs.

You will assist with truck unloading, stocking, and omni-channel processes while maintaining accuracy and high-quality framing orders. Nights, weekends, and early mornings are included.

Qualifications

• basic computer skills and basic measuring skills.
• ability to operate the framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance to laws and requirements.
• Deliver sales and production results; build relationships with customers while creating framing solutions.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas including replenishment.
• Provide friendly customer service and help customers shop and locate products in-store.
• Support shrink and safety programs.
• Assist with Omni channel processes.
• Operate cash register and handle cash to standards.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Customer service

Tools

Framing equipment

Glass cutter

Job description

Store - ALBANY-LATHAM, NY

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they are looking for. Provide a safe, clean and clutter-free environment.

Major Activities

Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards

Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results

Complete framing orders with a high degree of quality and on time

Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment

Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop

Follow Standard Operating Procedures (SOPs) and Company programs

Support shrink and safety programs

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others

Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

Operate cash register and execute cash handling to standards

Acknowledge customers, help locate product and provide solutions

Assist with Omni channel processes

Other duties as assigned

Minimum Type of experience the job requires

basic computer skills and basic measuring skills

ability to operate the framing equipment and glass cutter

Preferred Type of experience the job requires

retail experience

Experience selling products and/or services to customers

Physical Requirements

regular bending, lifting, carrying, reaching and stretching

ability to move throughout the store

ability to remain standing for long periods of time

lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment

if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Total Base Pay Range for this Position:

$16.25 - $19.10

This position may be eligible for overtime compensation in accordance with state and local laws.

About the Company

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com .

Benefits

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com

Equal Opportunity and Inclusion

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

Regulatory Information

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster