Retail Clerk-Cashier/Sorter

The Salvation Army USA Western Territory - Cascade Division; Coos Bay (OR); On-site; USD 17,000 - 24,000; Part time

Job summary

The Salvation Army Thrift Store in Coos Bay, OR is seeking a part-time Retail Clerk-Cashier/Sorter to deliver fast, friendly service on the sales floor. You will operate the POS, reconcile end-of-shift revenue, and assist with stock, pricing and donation processing in a busy thrift environment.

Strong customer service skills, 6 months POS and cashier experience preferred; lifting up to 50 pounds and standing for long periods are expected.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 6 months of experience working on a register and in customer service.
• Experience working with people.

Responsibilities

• Provide fast, friendly customer service at the thrift store.
• Handle POS and closing revenue reconciliation.
• Stock shelves and display merchandise, including furniture; maintain a clean, safe environment.
• Assist with donation processing, sorting, pricing, and floor distribution.
• Assist donors with unloading and advise on donations when unusable.

Skills

Customer service

Cash handling

POS operations

Communication

Education

High school diploma or equivalent

Tools

POS software

Job description

Recruiting Opportunity Closes: 11.03.2026

Hourly Wage: $15.00

Hours Per Week: 29

Status: Non-Exempt / Part Time

Number of Positions: 1

Department: Coos Bay, OR. Thrift Store

Position Title: Retail Clerk-Cashier/Sorter

Supervisor: Thrift Store Manager

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Education and Work Experience:

• High School Diploma or equivalent required
• Experience working with people
• Minimum of 6 months of experience working on a register and in customer service.

Scope of Position:

• Provide fast, friendly customer service when working in the Thrift Store. Point of Sale (POS) and Closing revenue reconciliation. Help on the Thrift Store retail floor with stocking shelves and display of merchandise, including furniture displays. Maintain a friendly, clean and safe shopping environment for customers, donors, clients, and co-workers.
• Assist when instructed with the production of donated items. This includes sorting, cleaning pricing, hanging, sizing, and floor distribution.
• Assist with donation receiving as needed.

Knowledge, Skills and Abilities Required:

• Able to handle cash, make change, and operate cash register/POS. Reconcile register at the end of each shift.
• Excellent Customer Service.
  • Ensure that every customer is properly greeted and acknowledged when in the thrift store.
  • Ensure that customers are acknowledged for their patronage.
  • Ensure that employees are treated in a friendly and enthusiastic manner.
  • Diplomatically handle customer complaints and concerns regarding store policy and procedures: always maintain Salvation Army standards for quality and customer relations...refer to the manager whenever possible.
  • Customer service mindset.
  • Ensure that customers are directed regarding any items they may have to donate.

Essential Duties and Responsibilities:

• The thrift store clerk is expected to be proficient in customer service, merchandising, and POS/Cash handling.
• The purpose of this position is to assist in the daily operations of a thrift store retail outlet, customer service, cash handling, stocking, and donation receiving.
• All employees will be cross trained to perform the duties of both Thrift Store Clerk and Sorter and may be assigned to either position as operational needs require.
• Keep clothing racks stocked, neat, and orderly.
• Must be able to understand instructions concerning handling and marking of merchandise.
• Primary responsibilities are to create and maintain a friendly, inviting, clean, and professional atmosphere that encourages customers to want to frequently return to The Salvation Army to make purchases.
• Stock household and other miscellaneous items.
• Stock shoes, purses, belts, hats, books.
• Stock furniture, grouping whenever possible.
• Keep the aisles clean, clear, and picked-up.
• Keep shelves clean, orderly, and stocked.
• Participate in general store housekeeping (i.e. vacuuming, sweeping, and general cleaning).
• Remove merchandise according to policy.
• Process and price merchandise/donations according to policy.
• Assist donors with unloading. Inform donors when donations are unusable.
• Occasionally lift, carry, or move boxes, supplies, or other items weighing up to 50 pounds, with or without reasonable accommodation.
• Sort, prep, and clean donations upon request.
• Other duties as assigned.

Physical Requirements:

Equipment Used

1. Point of Sale (POS) Workstation
2. Business Phone System
3. Computer
4. All-in-One Printer/Copier/Fax Machine
5. Hand Tools, Electric and Manual
6. Hand Trucks and Ladders

This position will require job related lifting loading and unloading. The Thrift Store Clerk must be able to lift to 25 pounds. Occasionally, lifting may exceed 25 pounds and should be attempted safely using appropriate equipment and in accord with recommended procedure (get help).

Walk, bend, stoop, sit, stand for short/long periods of time, kneel, twist body, push, pull, lift and carry up to 25 pounds for short distances, have sense of touch, reach, grasp with hands and fingers, climb stairs, hear, identify colors, have close vision, have finger dexterity, speak and read, also will include wearing plastic or rubber gloves, working with household cleaners, exposure to inside and outside temperate variations, exposure to dust and molds, and may require operation of company owned vehicles.

Education

High School or Equivalent (required)

Experience

Minimum of 6 months of experience working on a register and in customer service. Experience working with people. (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.