Retail Cashier & Customer Service Specialist

Gate Petroleum Company; Fort Mill (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Gate Petroleum Company in Fort Mill, SC is seeking a Store Associate to support daily operations, including cash handling, stocking, and customer service, while upholding Gate standards.

You will learn and train on current programs, maintain a clean store, assist customers, and ensure a friendly checkout experience for every guest.

The role requires flexible weekends/holidays, the ability to stand long hours, and adherence to safety policies and team collaboration.

Qualifications

• Must be of legal age to sell alcohol and tobacco products.
• Must successfully complete a pre-employment drug screening and background check.
• Must be able to work a flexible schedule, including weekends and holidays.
• Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team members.
• Must be detail-oriented and have strong organizational skills.
• Must be able to stand for extended periods of time.
• Must be able to lift, carry, and move up to 50 pounds.
• Must have the ability to perform repetitive movements over long periods of time.
• Must be able to bend, kneel, stoop, and reach (including overhead).
• Ability to successfully work in varying and extreme temperatures.
• Must possess basic reading, writing and math skills, such as addition, subtraction, multiplication and division.
• Must be able to operate a personal computer.
• Ability to understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products.

Responsibilities

• Must be able to work a flexible schedule, to include weekends and holidays with adherence to GATE attendance policy.
• Arrive to work on time, consistently.
• Upon entering the property, arrive in proper attire, crisp, clean and in good repair following GATE standards for uniform and appearance.
• Hair must be clean and cut in a becoming style; management has final approval.
• Attend all required training, safety courses; attend office and departmental meetings.
• Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment.
• Reinforce/abide and may interact with Federal, State, Local law rules and regulations including company policy.
• Utilize organizational skills to continually provide customers with a clean and well-stocked store.
• Perform minor repair and maintenance of store equipment
• Operate all equipment in accordance with the duties assigned each day.
• Handle all payments following all GATE policies.
• Ensure GATE’s customers are the first priority to guarantee customers continue to visit GATE stores.
• Greet customers and assist customers with questions about products or services the GATE offers.
• Provide positive interaction with customers by addressing inquiries and resolving complaints.
• Ensure a friendly and efficient checkout experience for customers.
• Contribute to a positive and supportive team environment.
• Communicate accurately and positively to customers and other staff.
• Problem solving and de-escalation skills
• Operates the following equipment: cash register, money order machine, electronic lottery, Tach II safes, credit card machines, gasoline console and emergency gasoline shutoff valve.
• Performs store merchandising such as stocking shelves, prices, blocks and fronts shelves, places window banners, in-store P.O.S. and ensures that all products are in code.
• All other duties as assigned by the Store Manager

Job description

Gate Petroleum Company in Fort Mill, SC is seeking a Store Associate to support daily operations, including cash handling, stocking, and customer service, while upholding Gate standards.

You will learn and train on current programs, maintain a clean store, assist customers, and ensure a friendly checkout experience for every guest.

The role requires flexible weekends/holidays, the ability to stand long hours, and adherence to safety policies and team collaboration.