Retail Cashier & Customer Service Associate

Hannaford; Lowell (MA); On-site; USD 21,000 - 31,000; Full time

Job summary

Hannaford is seeking a Front End/Cashier associate at Store 08327 in Lowell, MA. You will handle transactions, verify IDs, maintain a clean service desk, and assist with multiple tasks while complying with policies and safety standards.

The role requires effective communication, reliable attendance, and the ability to stand for long periods. Training is provided, with responsibilities including price checks, stock control, and customer assistance.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Completed Cashier/Service Associate training packet

Responsibilities

• Observe and follow all company policies and established procedures.
• Clean Service Desk/Kiosk.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPP) guidelines to maintain productivity.
• Support and comply with all company's safety standards.
• Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of -sale terminal.
• Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
• Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
• Observe security standards by staying alert and being aware of customers' actions and behavior.
• Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union etc.
• Secure register at all times when leaving it unattended; protect company assets at all times.
• Use and maintain equipment in good working order and report problems or malfunctions immediately.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations.
• Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store.
• Frequently, perform cashier and/service associate functions.
• Perform other duties as assigned

Skills

Customer service

Communication

Cash handling

Physical stamina

Multi-tasking

Tools

POS system

Job description

Hannaford is seeking a Front End/Cashier associate at Store 08327 in Lowell, MA. You will handle transactions, verify IDs, maintain a clean service desk, and assist with multiple tasks while complying with policies and safety standards.

The role requires effective communication, reliable attendance, and the ability to stand for long periods. Training is provided, with responsibilities including price checks, stock control, and customer assistance.