Retail Cashier & Customer Experience Pro

Walgreens Co.; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Houston, TX is hiring a Customer Experience Associate to deliver a friendly, efficient shopping experience. You will greet customers, answer questions, process transactions, and help with product recommendations while keeping counters neat and merchandise well displayed.

The role covers photo services, web pickup, and adherence to store policies and safety rules. Flexibility with scheduling and prior retail experience are preferred; fluent English is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Provides courteous, friendly, fast, and efficient service.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies/procedures. For consumable items, assists in stock rotation and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders, fills orders, delivers orders to customers).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Skills

Customer service

English fluency

Flexibility

Job description

Walgreens Co. in Houston, TX is hiring a Customer Experience Associate to deliver a friendly, efficient shopping experience. You will greet customers, answer questions, process transactions, and help with product recommendations while keeping counters neat and merchandise well displayed.

The role covers photo services, web pickup, and adherence to store policies and safety rules. Flexibility with scheduling and prior retail experience are preferred; fluent English is required.