Retail Cashier

AAA Club Alliance; Wilkes-Barre (Luzerne County); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

401k match up to 7%

Paid holidays

AAA Membership

Volunteer day

Learning reimbursement

Job summary

AAA Club Alliance is seeking an experienced Full-Time Retail Cashier in Wilkes-Barre, PA. The role focuses on accurate payments, customer service, and daily deposits, with opportunities to upsell AAA memberships, cards, and insurance referrals.

Typical hours are Monday–Friday 9:00 AM–5:30 PM, Saturday 9:00 AM–3:00 PM, totaling 37.5 hours per week. This full-time position offers benefits, PTO, and the chance to grow within a trusted member-services organization.

Qualifications

• Experience in cash handling and customer service.
• Ability to articulate benefits of memberships and services.

Responsibilities

• Handle payments accurately and efficiently.
• Reconcile daily transactions and prepare deposits.
• Greet and assist customers, ensuring needs are met promptly.
• Upsell AAA products and services such as memberships, cards, or insurance referrals.
• Process passport photos and issue driving permits as required.

Skills

Cash handling

Customer service

Sales

Notary Public

Education

High school diploma or equivalent

Job description

Retail Cashier - Experienced full-time

• The starting base compensation for this position is $15.54 to $19.88 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
• This position is eligible to earn incentive pay, with an average payout of $162.00 - $389.00 per month.
• Store hours from Monday-Friday: 9 AM-5:30 PM, Saturday: 9 AM-3 PM; 37.5 Hour Work Week
• No Sundays!
• Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

Location Address: 679-E Kidder Street , Triangle Plaza, Wilkes Barre, PA 18702

What Our Retail Cashiers Do

• Handle payments for all store transactions efficiently and accurately.
• Reconcile daily transactions and prepare bank deposits at the end of each shift.
• Greet and assist customers, ensuring their needs are met promptly and courteously.
• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Process passport photos and issue International/Inter-American Driving Permits as required.
• Serve as backup by assisting in the functions of Tag and Title, and IDEMIA services if applicable.

What You Will Need

• Required previous sales and customer service experience, particularly in a cash handling position.
• Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain with 6 months of employment.
• High school diploma or equivalent required
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Sales