Retail Cashier

DICK'S Sporting Goods, Inc.; Philadelphia (Philadelphia County); On-site; USD 26,000 - 38,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a friendly Cashier to provide an exceptional shopping experience by greeting customers, answering questions, processing sales and returns, and promoting loyalty programs.

The role emphasizes product knowledge, brand standards, and efficient front-end operations in a fast-paced retail setting. The position requires the ability to stand for long periods, lift light items, and work with a team to support store operations while adhering to safety and

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, reach, and lift up to 35 lbs occasionally.
• Ability to stand or walk for extended periods (up to 4 hours).

Responsibilities

• Greet customers and proactively understand their needs.
• Process sales transactions and returns following Front-End procedures.
• Promote loyalty programs, warranty sales, and enrollment.
• Adhere to safety, loss prevention, and standard operating procedures; maintain confidentiality.
• Support the team across the store and create an inclusive shopping environment.

Skills

Customer focus

Accountability

Teamwork

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Process customer sales transactions and returns in accordance with established Front-End procedures. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management.

TEAMMATE TRAITS

• Ensures
• Accountability
• Customer-Focus
• Collaborative
• Instills
• Trust
• Decision-Quality/Decision-Making
• Abilities
• Action-Oriented

QUALIFICATIONS

Prior retail sales, cashier, or customer-focused experience preferred.

Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

Ability to work extended periods of time (up to 4 hours) standing or walking.

Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.