Retail Cashier

DICK'S Sporting Goods; Novi (MI); Presencial; USD 28.000 - 32.000; Jornada completa

Descripción de la vacante

DICK’S Sporting Goods in Novi, MI is seeking a friendly Cashier to create a warm, efficient shopping experience. You will greet customers, process sales and returns, and promote loyalty programs to build lasting relationships.

You’ll follow front-end procedures, adhere to store policies, support teammates, and help create an inclusive environment where everyone feels welcome and valued. We value reliability, a strong work ethic, and good communication as you help customers find the right

Formación

• Retail or cashier experience preferred.
• Ability to stand for long periods and lift up to 35 lbs.
• Strong customer focus and communication skills.
• Willingness to support store operations as needed.

Responsabilidades

• Greet customers and proactively assist with shopping needs.
• Process sales transactions and returns following Front-End procedures.
• Promote company programs (loyalty, warranties, credit enrollments).
• Adhere to safety, loss prevention, and SOPs; maintain confidentiality of store information.
• Create an inclusive store environment where teammates and customers feel welcome and respected.
• Support the team across the store as needed and perform other tasks as assigned.

Conocimientos

Customer service

Sales experience

Teamwork

Descripción del empleo

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Overview

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Teammate Traits

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).