Retail Cashier

DICK'S Sporting Goods; Johnson City (TN); On-site; USD 19,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods in Johnson City, TN is seeking friendly cashiers to deliver an outstanding shopping experience. You will help customers, answer questions, process transactions, and promote loyalty programs while upholding brand standards.

You’ll be part of a team that values accountability, customer focus, and teamwork, with opportunities to grow. The role requires standing, lifting up to 35 lbs, and occasional longer shifts; competitive pay is offered.

Qualifications

• Retail or customer-focused experience preferred.
• Ability to stand and lift up to 35 lbs.
• Comfort with providing excellent customer experiences.

Responsibilities

• Greet customers and assist their shopping needs.
• Process sales transactions and returns.
• Promote loyalty programs and card enrollment.
• Follow safety, loss prevention, and SOPs.
• Create an inclusive, welcoming store environment.
• Support the team across the store.
• Perform other tasks as assigned.

Skills

Customer service

Cashier experience

Retail sales

Tools

POS system

Job description

At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

• Process customer sales transactions and returns in accordance with established Front-End procedures.

• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.