Retail Cashier

Ace Hardware; Harvest (AL); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Ace Hardware in Harvest, AL is seeking a Cashier to handle register transactions for sales and returns, provide friendly customer service, and assist with store organization.

The role requires balancing the cash drawer, assisting customers with product locations, and supporting pricing, stocking, and front-end upkeep in a community hardware store.

Qualifications

• Greet customers and assist with checkout processes.
• Balance cash drawer and follow register procedures.
• Assist customers with store layout and product location.
• Maintain front-end appearance and keep checkout areas neat.

Responsibilities

• Greet customers entering and throughout the store.
• Process sales and returns at the register.
• Answer calls and pages promptly and courteously.
• Communicate issues to management and assist in pricing, stocking and bagging merchandise.
• Keep the front end clean and stocked; rotate merchandise seasonally.
• Support store meetings and participate in promotions as directed by the Store.

Skills

Customer service

Cash handling

Communication

Job description

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

General Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties & Responsibilities Include the following. Other duties may be assigned.

Customer Service

• Project a positive representation.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store and Cashier meetings.

Front End Appearance and Upkeep

• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.