Retail Cashier

Dick's Sporting Goods; Davenport (IA); On-site; USD 16,531 - 22,041; Full time

Job summary

DICK'S Sporting Goods in Davenport, IA is seeking a friendly cashier to provide exceptional customer service and operate the front-end efficiently. You will greet customers, process sales and returns, and promote loyalty programs while maintaining brand standards and a safe store environment.

The role emphasizes teamwork, inclusivity, and the ability to handle multiple tasks in a fast-paced retail setting. Previous cashier experience is preferred, and the position supports weekend and daytime

Qualifications

• Prior retail sales or cashier experience preferred.
• Ability to stand, bend, reach, and lift up to 35 lbs occasionally.
• Strong communication and customer service skills.
• Ability to work extended periods standing or walking.

Responsibilities

• Greet customers and actively assist with their shopping needs.
• Process sales transactions and returns per Front-End procedures.
• Promote loyalty programs and store offerings.
• Adhere to safety, loss prevention, and privacy policies.
• Foster an inclusive, welcoming store environment.
• Support the team across the store as needed.
• Perform other tasks as assigned by management.

Skills

Customer service

Cashier experience

Retail knowledge

Communication

Tools

POS system

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).