Retail Cashier

AAA Club Alliance; Charleston (WV); On-site; USD 42,207,000 - 53,984,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

401(k) match

Holidays

AAA Membership

Learning reimbursement

Parental leave

Job summary

AAA Club Alliance is actively hiring for an experienced full-time Retail Cashier in Charleston, WV. The base hourly pay ranges from $14.73 to $18.84, with incentives averaging $162.00–$389.00 per month.

The role supports a 37.5-hour week, with PTO up to three weeks in the first year and a comprehensive benefits package. Key duties include processing payments, reconciling transactions, assisting customers, and promoting AAA memberships and services.

Qualifications

• Previous sales and customer service experience, especially cash handling.
• Strong written and verbal communication skills for engaging customers.
• Ability to navigate multiple websites and programs with basic computer skills.

Responsibilities

• Handle payments for all store transactions accurately and efficiently.
• Reconcile daily transactions and prepare bank deposits.
• Greet customers and assist with their needs in a courteous manner.
• Upsell AAA products such as memberships, credit cards, and insurance referrals.
• Process passport photos and issue driving permits as required.
• Assist in Tag and Title, and IDEMIA services as needed.

Skills

Cash handling

Customer service

Notary Public (willing to obtain)

Computer skills

Education

High school diploma or equivalent

Tools

POS system

Job description

AAA Club Alliance is actively hiring for an experienced full-time Retail Cashier!

The starting base compensation for this position is $14.73 to $18.84 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

This position is eligible to earn incentive pay, with an average payout of $162.00 - $389.00 per month.

Store hours: 9AM to 6PM Monday to Friday, 9AM to 2PM Saturday; 37.5 Hour Work Week No Sundays!

Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

Location Address: 1000 Parkway Rd, Suite A, Charleston, WV 25309

What our Retail Cashiers do:

• Handle payments for all store transactions efficiently and accurately.
• Reconcile daily transactions and prepare bank deposits at the end of each shift.
• Greet and assist customers, ensuring their needs are met promptly and courteously.
• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Process passport photos and issue International/Inter-American Driving Permits as required.
• Serve as backup by assisting in the functions of Tag and Title, and IDEMIA services if applicable.

What you will need:

• Required previous sales and customer service experience, particularly in a cash handling position.
• Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain with 6 months of employment.
• High school diploma or equivalent required.
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
• This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: Sales Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here.

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to [e-mail].