Retail Branch Manager | Brick

Manasquan Bank; Brick Township (NJ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

11 paid holidays

Amazon recognition platform

CREW Cares volunteering

Professional development opportunities

Monthly engagement events

Tuition reimbursement

Student loan repayment

Calm Health app

Pet benefits

Job summary

Manasquan Bank in Brick Township, NJ seeks an Officer, VP Exempt Brick Branch to lead the branch. Responsible for supervising staff, building client relationships, and achieving balanced performance across lending, deposits, and non-interest income. Includes outside calling and loan closings for retail and commercial customers.

The role emphasizes customer service, cross-selling of bank products, and leadership in community initiatives with a focus on CRA activities.

Qualifications

• Excellent client service and relationship-building skills.
• Proven ability to drive branch growth.
• Sales and cross-selling experience.
• Ability to manage branch operations and staff.
• Knowledge of banking regulations.
• Proficient in banking software.

Responsibilities

• Lead branch team to meet/exceed performance goals.
• Oversee branch operations and staff development.
• Develop new commercial and retail client relationships.
• Coordinate loan underwriting and closings.
• Engage with community and networks.
• Ensure security and compliance.

Skills

Client relationships

Sales leadership

Branch management

Cross-selling

Team coaching

Regulatory knowledge

Communication skills

Education

Bachelor's degree preferred

Associate degree preferred

Tools

Banking software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Officer, VP Exempt Brick Branch, Brick, NJ, US

2 days ago Requisition ID: 1590

Salary Range: $80,000.00 To $100,000.00 Annually

Responsible for managing a branch office, including the direct supervision of all personnel; maintaining a client centric culture, developing new retail and commercial client relationships, building existing relationships by effective sales and cross-selling of bank products. Responsible for overall balanced performance of Branch with emphasis on consumer and small business lending, deposit acquisition and non-interest income generation. Increasing branch service standards which parallel Manasquan Bank’s Core Values to clients and prospective clients. Weekly outside calling program which includes merchant services and loan products: accepting and closing loan applications, both retail and commercial.

$80,000.00 - $100,000.00 annually

• Compensation: market competitive salaries and annual merit increase and bonus program.
• Perks: 11 paid holidays, recognition platform integrated with Amazon, CREW Cares paid volunteering, & professional development opportunities & monthly engagement events.
• Differentiators: Tuition Reimbursement, Student Loan Repayment, Calm Health app, & pet benefits.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide exceptional client service building rapport and relationships by adhering to the CARE model of client service and using a needs-based solutions approach.
• Create effective strategies for meeting organizational goals and motivate and drive the entire Branch Team to meet/exceed performance goals.
• Possess strong management skills including conducting Branch strategy sessions; one on one sales coaching; identifying prospects and building new business through new relationships and expanding existing relationships, branch marketing efforts and on-site participation.
• Direct, control, and manage the staff of a full-service retail branch. Includes selection, training, performance management and personal development.
• Partner with Branch staff, Commercial Lending, Cash Management and Senior Management to call on businesses and develop relationships.
• Maintain positive relationships and provide quality leadership, encouragement and guidance to all branch personnel and ensure staff are aware of the strategic focus of the Bank.
• Assist and educate prospective borrowers with the completion of loan applications.
• Act as main point of contact during loan underwriting process and through loan closing.
• Actively participate in community events and networking/civic organizations to increase the Bank’s visibility and to enhance new and existing business opportunities to include leadership roles such as Board membership/Leadership and Committee leadership.
• Identify and perform CRA related activities.
• Responsible for branch security and its controls.
• Responsible for supervising building maintenance (including any free-standing drive-in or ATM kiosk as may be applicable).
• Coordinate and oversee Retail Assistant Branch Manager, Universal Banker Supervisor, Universal Banker, and Teller training.
• Initiate and verify wire transfers.
• Ensure all Bank policies and procedures are adhered to by all staff.
• Maintain a Satisfactory Branch Operations Audit
• Take commercial loan applications, gather all necessary documents for underwriting, act as main point of contact during loan underwriting process and close commercial loans.
• Other duties may be performed, both major and minor and specific activities may change from time to time.

JOB REQUIREMENTS

• Exceptional client service expert with a proven ability to de-escalate and resolve complex issues.
• Proven ability to drive branch growth and cultivate new business opportunities.
• Demonstrate a willingness to adapt to changing business needs and deadlines.
• Demonstrated ability to succeed in a sales environment, meet/exceed performance goals.
• Proven ability to lead, motivate, and mentor team members to achieve success.
• Extensive knowledge of branch operations, banking products and services, and banking regulations.
• Proficient in banking software and teller systems, with the ability to quickly master new technology to support front-line operations.
• Collaborates effectively across all business lines including senior leadership
• Excellent written and verbal communication skills.
• Ability to maintain and report on confidential information in an appropriate manner
• Ability to manage time, resources, and set priorities to accomplish multiple duties.
• Strong problem recognition and resolution skills.
• Proficient in various spreadsheet and word processing applications.

CARE – CLIENT EXPERIENCE MODEL

• High level of commitment to exceptional service and client relationship development for internal and external clients.
• Align and embrace Manasquan Bank’s pillar core values including, engagement, quality, innovation, and relevance and sustainability.
• Compliance with all required enterprise-wide trainings to keep current on regulatory.
• Possess the level of product knowledge necessary to effectively promote the Bank’s products and services by identifying cross selling opportunities, educating clients regarding the benefits of the Bank’s products and services, and effectively promoting them

EXPERIENCE & EDUCATION

• Associate or bachelor’s degree preferred.
• Minimum of 10 years branch banking experience with at least two years of experience as a Branch Manager preferred.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Working conditions are those of an “open” office environment, which can require the ability to manage some stress such as noise level from customers, employees and general office equipment, etc. Daily use of wrists, hands, and fingers: to use computer, telephone, fax, copier, coin machine and general office equipment. Ability to hear and speak clearly for gathering simple to complex information from both customers and co-workers. Sitting for extended periods of time (up to 8 hours), standing and walking up to 20% of work time. Ability to bend and lift coin boxes and bags, up to approximately 30lbs. Ability to operate a motor vehicle for travel within and outside of branch network.

DISCLAIMER:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. Reasonable accommodation may be made to qualified, disabled individuals for the performance of essential duties and responsibilities.