Retail Branch Manager

Bank Iowa; Clarinda, Northern (IA, KY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Bonus opportunity

401k match

Profit sharing

Health insurance

Wellness program

Paid holidays

Parental leave

Sabbatical leave

Bereavement

Employee assistance

Job summary

Bank Iowa's Clarinda branch seeks a proactive Retail Branch Manager to lead daily operations, supervise staff, deliver outstanding client service, and drive growth in deposits and loans while maintaining compliance and efficiency.

You will develop team members, execute business development plans, and promote the bank's community involvement. The role emphasizes strong leadership, sales performance, and customer-centric solutions in a local community setting.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in sales, retail or banking environments.
• Previous supervisory experience preferred.
• Strong customer service focus with ability to listen and propose solutions, plus excellent oral and written communication skills.

Responsibilities

• Oversee day-to-day operations of the Clarinda branch.
• Lead and develop retail staff to achieve branch goals.
• Drive business development, deposits, loans, and profitability.
• Ensure compliance and maintain operational efficiency.

Skills

Customer service

Communication

Active listening

Computer applications

Education

High School Diploma/G.E.D.

Tools

Banking software

Job description

Description

What You'll Be Doing

As a Retail Branch Manager at Bank Iowa, you will oversee the day-to-day operations of our Clarinda location. A Retail Branch Manager supervises our retail staff, provides superior client service, promotes bank services in the community to current and prospective clients, lead business development goals and objectives, and promotes the bank’s community involvement activities. They are also responsible for the development and growth of the retail branch’s key drivers to include growth of branch deposits, loans, net income, operating budget, and development of team members. Retail Branch Manager’s drive branch performance results through strong individual sales performance in addition to coaching and leadership, ensuring the team meets and exceeds branch goals and business development, quality of work, and client experience goals while maintaining an operationally efficient and compliant branch.

• Responsible for the overall leadership of branch activities, including but not limited to, business development, sales and service, credit, community leadership, compliance standards and facilities management.
• Attains individual and branch performance goals for loan volume, deposit growth, referrals, business development and client experience performance.
• Prospects for new clients and cultivates existing relationships to increase profitability and reduce costs.
• Performs all daily activities of running a branch including operating a teller drawer, opening accounts, process work, et

Our Clarinda location is open between the hours of 8:00 AM to 5:00 PM Monday through Thursday, 8:00 AM to 5:30 PM on Fridays, and 9:00 AM to 12:00 PM on Saturdays.

Requirements

Skills/Experience You'll Need

• High School Diploma/G.E.D.
• 2+ years' experience in a sales, retail or banking environment.
• Previous experience supervising staff preferred.
• Ideal candidates will have some banking experience, strong customer service focus, ability to listen to customer needs and suggest solutions for those needs, excellent oral and written communication skills, and ability to learn and utilize multiple computer applications.

What you'll love about us

Our team members love working here, and the prevailing reason is this: our people. In addition to the great team you will be a part of, here are some of the other reasons why our team members love working here:

• A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing.
• Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allows our team members to think big.
• Blending work and life - As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives.
• Continued learning opportunities - Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs.
• Community Involvement - Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO.
• Recognition - Bank Iowa is proud of our team members who "Live our Values". Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year.

Our People-Centered Culture

At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities.

At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other, like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you.

Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.