Retail Bike Technician

DICK'S Sporting Goods; Millbury (MA); On-site; USD 20,664 - 30,307; Part time

Job summary

DICK'S Sporting Goods in Millbury, MA is seeking teammates to create exceptional customer experiences in our Bike Department. You will provide passionate service, drive sales by selling and repairing bicycles, and uphold company standards for merchandise presentation.

Ideal candidates will possess a commitment to customer satisfaction and previous bicycle-related experience. A collaborative spirit and supportive approach to teamwork are essential as you engage with the community and promote loyalty programs.

The position offers a pay range of $15.00 to $22.00 per hour, with a robust benefits package for our valued teammates.

Qualifications

• Prior experience of Building, repairing, and selling bicycles preferred.

Responsibilities

• Create a world-class customer experience by providing passionate customer service.
• Achieve sales goals through selling bikes and related merchandise.
• Build and repair bikes in accordance with established procedures.

Job description

OVERVIEW

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

ROLE RESPONSIBILITIES

• Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Bike Department.
• Uphold company standards for merchandise presentation.
• Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity.
• Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
• Achieve sales goals through selling bikes and related merchandise.
• Build and repair bikes in accordance with established procedures. Assist with the assembly of exercise equipment as needed.
• Maintains merchandise presentation standards and signage of Bike Department to Company standards as directed.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

TEAMMATE TRAITS

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS

• Prior experience of Building, repairing, and selling bicycles preferred

Targeted Pay Range: $15.00 - $22.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.