Retail Banking Specialist: Growth & Service Advocate

Woodforest National Bank; Upper Leacock Township (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Strong Culture

Employee ESOP

401(k) Match

Growth opportunities

Competitive Pay

Paid Time Away

Medical Coverage

Job summary

Woodforest National Bank in Pennsylvania is seeking a Branch Banking professional to act as a frontline ambassador, delivering the Woodforest Experience, and to grow retail customer relationships through proactive service and product recommendations.

You will support in-branch operations, open accounts, handle transactions, and promote digital banking tools while upholding core values of Ownership, Service, Community, and Integrity.

Qualifications

• Minimum 2 years in retail sales or customer service.
• In-store banking experience preferred.
• Willingness to accept coaching and feedback.
• Strong communication, organizational and problem-solving skills.
• Ability to work flexible hours.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Open and maintain deposit accounts with accuracy.
• Process transactions and ensure regulatory compliance.
• Provide warm, personalized service in a fast-paced environment.

Skills

Communication skills

Customer service

Problem-solving

Sales aptitude

Adaptability

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Pennsylvania is seeking a Branch Banking professional to act as a frontline ambassador, delivering the Woodforest Experience, and to grow retail customer relationships through proactive service and product recommendations.

You will support in-branch operations, open accounts, handle transactions, and promote digital banking tools while upholding core values of Ownership, Service, Community, and Integrity.