Retail Banker Teller - Full-time

The Farmers & Merchants Bank (Stuttgart, AR); Pocahontas (AR); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary

Health and Dental insurance

401(k)

Paid Time Off

Job summary

Farmers & Merchants Bank in Pocahontas, AR is seeking a full-time Retail Banker Teller to provide customer service and handle deposits, withdrawals, and loan payments on-site.

Work hours are Monday–Friday, 8:00 am–5:00 pm, with ongoing training and a benefits package including health and dental insurance, a 401(k) and Paid Time Off.

Join a community-focused team dedicated to integrity, accuracy, and helping customers manage their finances responsibly.

Qualifications

• Provide exceptional customer service while processing transactions with accuracy.
• Balance cash drawer and ensure compliance with banking regulations.
• Strong problem-solving and communication abilities are essential.

Responsibilities

• Provide exceptional customer service and accurately process transactions.
• Assist clients with deposits, withdrawals, and loan payments while maintaining compliance.
• Balance cash drawer and manage electronic transactions with precision.
• Engage with customers to explain banking products and services and resolve inquiries.

Skills

Customer service

Communication skills

Attention to detail

Interpersonal skills

Job description

Join Farmers & Merchants Bank as a Full-time Retail Banker Teller in Pocahontas, AR, and embark on an exciting journey that combines customer interaction with essential banking services. This onsite position allows you to play a vital role in the community, directly assisting customers with their financial needs and building lasting relationships. You will work in a relaxed yet professional atmosphere, where problem-solving and integrity are at the forefront of our operations. Your contributions will not only support our customers but also enhance the overall banking experience for the entire community.

You will benefit from ongoing training opportunities to further develop your skills and advance your career. You can enjoy great benefits such as Competitive Salary, Health and Dental insurance, a 401(k) and Paid Time Off. This is a unique chance to grow in your career while making a positive impact in the lives of those around you.

FARMERS AND MERCHANTS BANK and The Bank of Fayetteville: Our Story

Welcome to Farmers & Merchants Bank and The Bank of Fayetteville. Our bank culture is driven by a Mission Statement to improve the well-being and promote the success of our employees and customers by treating all with dignity, respect, and compassion. We envision being the best company our employees ever work for and the best bank our customers ever do business with as we serve our unique communities across the State of Arkansas.

What would you do as a Retail Banker Teller

As a new full-time Retail Banker Teller, your day-to-day responsibilities will include providing exceptional customer service, accurately processing transactions, and addressing customer inquiries efficiently. You will assist clients with account management, including deposits, withdrawals, and loan payments, while ensuring compliance with banking regulations and our internal safety protocols. Daily tasks will also involve balancing your cash drawer and managing electronic transactions with precision. Your expected schedule is Monday through Friday, from 8:00 am to 5:00 pm each day, allowing for a consistent routine that fosters a collaborative work environment.

During your day, you will engage with both customers and colleagues, honing your communication skills and gaining valuable insights into our banking products and services. Your role will be integral to creating a welcoming atmosphere for clients while upholding the values of integrity and professionalism that define our organization.

Are you the Retail Banker Teller we are looking for?

To be successful as a Retail Banker Teller you will need strong interpersonal skills to effectively communicate and build rapport with customers. Attention to detail is crucial for accurately processing transactions and balancing your cash drawer. A problem-solving mindset will help you address customer inquiries and resolve issues efficiently, ensuring a positive banking experience for all clients. Additionally, having a professional demeanor is essential in creating a trustworthy environment, as you will be representing the bank in every interaction. Basic mathematical skills are necessary for handling cash and performing transactions with precision.

Moreover, a willingness to learn and adapt to the organization's culture of integrity and safety will enhance your ability to thrive in this role. Strong organizational skills will also help you manage your time effectively throughout your busy day.